Retail — Store Supervisor
Emphasise shift cover, stock accuracy, shrinkage and customer service volumes. Numbers you can actually stand behind matter more than adjectives.
SIPHO NDLOVU Durban, KwaZulu-Natal | 082 345 6789 | sipho.ndlovu@email.co.za PROFESSIONAL SUMMARY Retail supervisor with five years' experience on the floor in high-volume stores, responsible for shift scheduling, stock accuracy and daily cash-ups for a team of twelve. WORK EXPERIENCE Store Supervisor Nationwide Retail, Durban | Feb 2022 - Present - Ran opening and closing shifts for a store turning over R1,8m a month. - Scheduled and supervised a team of twelve sales assistants. - Managed weekly stock counts and investigated variances with the manager. - Handled escalated customer complaints and returns at the service desk. Sales Assistant Nationwide Retail, Durban | Mar 2020 - Jan 2022 - Served customers on the floor and at till points during peak trading. - Maintained merchandising standards and replenished fast-moving lines. EDUCATION National Senior Certificate Glenwood High School, 2019 SKILLS Stock control, cash-up and reconciliation, shift scheduling, visual merchandising, point-of-sale systems, customer complaint resolution REFERENCES Available on request.